Welcome to The New York City Association of Hotel Concierges (NYCAHC) Website.

Our association is comprised of over 200 members representing over 28,000 hotel rooms in the New York metropolitan area.   

NYCAHC is an incorporated, not for profit association which fosters opportunities for the professional growth and development of our concierge and affiliate members.

We are strong supporters of the hotel and travel industry and offer training to those entering the profession, with monthly meetings and educational seminars. 

Our goal is to enhance the skills of our concierges and to motivate New York’s concierge community to become local leaders in sustainable hospitality by utilizing our collective strength for fundraising initiatives.  In the past we, as a community, have raised thousands of dollars for charities and local causes. 

The New York City Association of Hotel Concierge always keeps our guests' enjoyment, satisfaction and safety in mind. Our concierges accommodate every guest request, so long as it is morally, legally, and humanly possible. We uphold a standard of integrity and ethics for concierges both within and beyond the organization. 

The concierge holds the key to the city. We are motivated by a genuine desire to serve and are committed to providing the best possible service to our visitors throughout their stay.  We advise our guests on restaurants, night life, sporting and theater events, sightseeing tours, shopping and travel emergencies; from giving simple directions, to solving unexpected challenges. We are here to assist in creating lasting memories. We are a trusted resource for both business and vacation travelers.  It is our goal to assist in making sure our guests get the optimum New York City experience. 

Thank you for visiting our Website. We offer you our service in friendship. We are your friends in New York and are here to assist you, do not hesitate to contact us.

“In Service Through Friendship”

Domenic Alfonzetti, Member Les Clefs d'Or 
President
New York City Association of Hotel concierges
Chef Concierge 
InterContinental Barclay New York